ON VACATION UNTIL AUGUST 23RD, 2022. ALL ORDERS SHIP THEN. THANKS!

Shipping policy

 All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. You will be able to preview shipping options before paying. 

International Shipping

We offer international shipping to most countries.

Shipping charges for your order will be calculated and displayed at checkout. You will be able to preview shipping options before paying.

**SHIPMENTS TO USA ARE TAX-FREE** (unless over $800 value)

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. AP Shave Co. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48-72 hours for the tracking information to become available.  

Refunds, returns, and exchanges

Please see our full return policy page

Lost/Damaged/Stolen Shipments

Lost, Damaged, and Stolen Shipments are eligible for a refund. Lost shipments must have no tracking updates for at least 14 business days for international shipments. Damaged shipments require photo evidence and will be reimbursed either fully or partially depending on the damage.

Lost & Stolen shipments are eligible for a full refund. I use a no questions asked, honour system. I'm a very small business but I will absorb the cost for you, however I do ask that if the shipment turns up that you contact me (andrew@apshaveco.com) and pay for the items, minus the cost of shipping due to the issues. 

If you choose to repurchase after a lost or stolen shipment, your repurchase order & all future orders will all be final sale & not eligible for a refund. No exceptions.

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